A. Registering Mobile number & email id: Customer will have to visit nearest post office for getting his/her mobile number and email address updated in the system. For the purpose, he/she has to make request in writing.
B. Generating Customer ID: In order to allow Customers to view and carry out transactions relating to their Postal Life Insurance/Rural Postal Life Insurance policies on real time basis, generation of Customer ID is a pre-requisite on the ‘Customer Portal’ through the link https://pli.indiapost.gov.in/CustomerPortal/PSLogin.action External Link:This will open in new window.. However, before, generating the Customer ID on the Portal, Customer will have to ensure that his/her Mobile number and email address are updated in the system against the respective policy. Only on updation of mobile number and email address, customer will be able to register on the portal by clicking on ‘Generate Customer ID’ button at the bottom left on the customer portal page. On Clicking on ‘Generate Customer ID’ button, customer will be taken to the portal page, where customer has to fill some mandatory information such as Policy Number, Sum Assured, Insured First Name, email id etc. After all the mandatory information is filled up, customer will click on submit button, then customer ID will be sent to the registered email id of the customer with link for resetting the password.
Page Last Updated On : 15-03-2019